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Accessibility Statement

Website accessibility

Skipton Town Hall is committed to ensuring this website can be accessed and used effectively by the vast majority of our website users.

Accessibility Statement for Skipton Town Hall website

This statement relates to:

www.skiptontownhall.co.uk

The website is designed to be used by as many people as possible.

The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate the website using just a keyboard
  • navigate the mobile websites with Android and iOS accessibility tools

Accessibility of these websites

Parts of these websites are not fully accessible. For example, some documents are in PDF format and are not accessible

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content;
  • your name and email address; and
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF.

We will consider your request and get back to you within 7 – 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, please contact us.

Skipton Town Hall
High Street
Skipton
North Yorkshire
BD23 1AH

Telephone: 01756 706397

Email: skiptontownhall@northyorks.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS) [https://www.equalityadvisoryservice.com/].

Technical information about these websites’ accessibility

Skipton Town Hall is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Some form fields do not have a label. This fails WCAG 2.1A 3.3.2 success criterion (Label and Instructions) This means the function or purpose of that form control may not be presented to screen reader users. We aim to fix this by October 2021.

Some HTML links don not contain text. This fails WCAG 2.1A 2.4.4 success criterion (Link Purpose (In Context)) This means the function or purpose of that link may not be presented to screen reader users. We aim to fix this by October 2021.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Live video

Our website contains links to hosted video content. These videos do not currently use closed captions, open captions or synchronised text streams. Although this fails WCAG 2.1 success criterion 1.2 (time-based media) we do not plan to add captions to the hosted content of this video content because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).  We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

How we tested this website

This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A, level AA and level AAA.

These tests were carried out by our third-party developers Substrakt [https://substrakt.com/] and the Craven District Council web team [https://www.cravendc.gov.uk] using Wave [https://wave.webaim.org/] and manual testing.

Accessibility issues raised have been added to this statement and are removed once resolved.

We tested:

www.skiptontownhall.co.uk

What we’re doing to improve accessibility

We plan to improve the accessibility of our existing content alongside ensuring all new content will be published as accessible.

This accessibility statement will be updated regularly to track progress of accessibility work and to ensure the information provided is accurate and up to date.

We are aware that some of our third-party forms and applications may not meet WCAG2.1. These include:

We are working with our suppliers to bring these up to the standard we expect. We will also be making an assessment when each supplier contract is up for renewal and building in accessibility requirements as part of our procurement process.